Since our work with you is based on your needs, our services can vary. The following is just an overview and provides an idea of where we are best noted for excellence. If you need a service that is not mentioned here, please contact Alice Dendinger as she is eager to talk with you about your unique needs, and how she or one of the members of her network can support you in success. In general, we work with strategic management, organizational development, employee relations, team cohesion, mindful communication, mediation and conflict resolution, performance management; and assisting the leaders, managers, supervisors, and direct reports at every level to work better together within your desired culture.
Strategic and Implementation Planning
We often start here with a spirit of inclusion, collaboration and creativity. We support you in writing or clarifying your vision, identifying your values, prioritizing your goals, and establishing an implementation plan of who will do what by when and why and how it will be measured.
A vision is not a hallucination. It is your purpose and what drives your organization forward in alignment. We are trained and experienced in several results-oriented methods which vary depending upon your culture and ways of doing the work of your business. We help align people to work daily with the same map and metrics for achieving goals. This may sound arduous; however, we make it fun and focused. In the past several months, we have perfected this process with the use of virtual meetings and inclusive technology. Clients are amazed at how well it works!
Training, Facilitation and Action Planning
We are not “off the shelf” trainers. We customize every session based on your targeted needs. The goal of training and development is to achieve permanent measurable improvements in performance that have a positive impact on the business results.
Training is not only to have fun, learn something new, and change behavior – though all of that is very important. Training and development must somehow connect with a direct impact on the business. The employee must elevate their personal IOB (Impact on the Business) so the organization gets their ROI – Return on Investment. This is where the art of facilitation enters. Every session is customized and action oriented. Only a trained facilitator can immediately adjust to the emerging and changing needs of the participants. We have extensive experience in facilitating both in-person and online sessions. The focus of our training, facilitation and action planning spans multiple topics such as DiSC® and the entire suite of Wiley Profiles, Five Behaviors of a Cohesive Team®, Productive Conflict, Mindful Communication, Leadership, Organizational Culture and every aspect of human resource management.
Mediation and Productive Conflict in Organizations
The HR Alchemist is a mediator with 25+ years of experience in facilitating the resolution of workplace disputes. Introducing the concept of Productive Conflict into organizations is a passion and purpose. Without conflict, organizations stagnate and there is no creativity.
All humans have varying opinions and points of view. These opposing thoughts and actions can be mean spirited and destructive or a demonstration of harmony and peace. Actually, both of those can be bad. There is no workplace that is conflict free and there shouldn’t be. A workplace where everyone is agreeable all the time and they are “too nice” is also not good. What organizations want is that sweet spot where all employees – at any level – can feel psychologically safe taking part in robust dialogue and discourse to debate ideas and solutions without damaging relationships. If there is an avoidance of conflict, creativity and productivity are also absent. Establishing vulnerability-based trust and productive conflict in organizations are believed to be the foundation of all interpersonal relationships.